Updated January 12, 2024

The provision and use of Dialwave's Services is subject to, and conditioned upon, Customer's compliance with the following Acceptable Use Policy ("AUP"). This AUP is incorporated into and made a part of Customer's Agreement with Dialwave.

1. Prohibited Activities

The Services (including any device, system, network, or account used in connection with the Services) must not be used to:

1.1 Illegal Activity

Violate any applicable law, including U.S. federal, state, or local laws or regulations, or any applicable law or regulation of any foreign jurisdiction, including applicable laws regarding the recording of communications.

1.2 Objectionable Activity

Act in an indecent, offensive, threatening, harassing, defamatory, libelous, fraudulent, malicious, disruptive, tortious, or other objectionable manner; or create a false caller ID identity (i.e., ID spoofing), forge addresses or headers, or otherwise mislead others about a sender's identity or origin.

1.3 Automatic Outbound Dialing

Perform auto-dialing or "predictive dialing" in an abusive manner.

1.4 Interference

Interfere, inhibit, compromise, or otherwise harm the Services (regardless of intent or knowledge); transmit any material that contains viruses, time or logic bombs, Trojan horses, worms, malware, spyware, or any other programs that may be harmful or dangerous.

1.5 Harvest Information

Harvest or collect information about third parties or End Users without consent; send bulk communications or other content without the recipient's consent.

1.6 Excessive or Unauthorized Use

Use any device, system, network, account, plan, or the Services in an unauthorized manner, or in excess of, reasonable business use, including sharing a user account.

1.7 Compliance and Security

Take advantage of, bypass, exploit, defeat, disable, or otherwise circumvent limitations of the Services, security mechanisms, or compliance with this AUP or any law.

1.8 Interception

Intercept, capture, sniff, monitor, modify, emulate, decrypt, or redirect any communication or data for any purpose.

1.9 Spamming

Engage in spamming or other unsolicited advertising, marketing or other activities, including, without limitation, any activities that violate anti-spamming laws and regulations including, but not limited to, the CAN SPAM Act of 2003, the Telephone Consumer Protection Act, and the Do-Not-Call Implementation Act.

1.10 Premium Dialing

Call premium numbers, including 900 and 976 numbers.

1.11 Copyright

Infringe, misappropriate, or otherwise violate Dialwave's or anyone's rights (including copyrighted, intellectual property, privacy, personality, publicity, or otherwise). Customer is responsible for any fees associated in obtaining and using any copyrighted material.

1.12 High Risk Use

Support, facilitate, enable, connect, or attempt to connect, any high-risk or fail-safe system or activity where failure, interruption, malfunction, error, or unavailability could result in risk, physical harm, physical injury, damage to property, or damage to the environment.


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